“Release 6.5 is designed to help customers realize lower costs by providing a single, consistent end-to-end process for handling all paper and electronic invoices,” said Jim Nicol, Executive Vice President of Products at Kofax. “This new release reflects our commitment to best leverage assets from the 170 Systems acquisition to deliver a financial process automation platform that is simple to deploy and use while reducing a customer’s total cost of ownership.”

“As a champion of the E-Payables AXIS Report, Kofax solutions should be strongly considered by all A/P departments contemplating an A/P transformation/automation project,” said Andrew Bartolini, Vice President of Global Supply Management Research at Aberdeen.

Full Kofax Capture Integration

MarkView 6.5 features full integration of Kofax capture software. This includes the business rules, knowledgebases and learn-by-example technologies for invoice recognition, classification and extraction that results in improved data quality, reduced processing costs and fewer exceptions. For example, invoices without a corresponding purchase order can be automatically routed for approval without the need for manual, time consuming processes.

Integration of Kofax e-Transactions

With the integration of Kofax e-Transactions, users can also take advantage of a single platform for the processing of both paper and electronic invoices.

Simultaneous Support for Oracle and SAP and Expanded SAP Integration

Release 6.5 supports both Oracle and SAP simultaneously. The release has also passed certification for SAP ArchiveLink integrated with SAP NetWeaver 7.00.

Support for Windows 7 and Internet Explorer 8

The new release also adds support for Windows 7 and Internet Explorer 8. This allows users to run MarkView using the latest Microsoft operating system and browser platforms.

New Language Support

MarkView 6.5 expands its global market access by adding support for new languages. Along with French and German, the release now supports Italian, Spanish and Portuguese for both Oracle and SAP environments.

MarkView 6.5 is now available.

By Andrew McAfee

I ended my talk at last month’s Enterprise 2.0 conference in San Francisco (viewable here; free registration required) by trying to be cute: I gave advice about how to fail with E2.0. My goal, of course, was to talk about good practices by highlighting bad ones. I gave six bad ideas:

* Declare war on the enterprise
* Allow walled gardens to flourish
* Accentuate the negative
* Try to replace email
* Fall in love with features
* Overuse the word ’social’

On the last point, I said this about ’social’ as a descriptor for the technologies of Enterprise 2.0:

“It’s technically accurate… [but] I have rarely come across a word that has more negative connotations to busy, pragmatic line managers inside organizations. The best thing it is is neutral… the worst thing it is is a sign that we’re going to use these tools to waste time, to goof off, to plan happy hour, to do all these social activities. The impression I get from people who make decisions… is ‘I’m not running a social club. I’m trying to run a business here.’ ” (I accompanied this monologue with a picture intended to convey what flashes through an executive’s mind when he hears the word ’social.’)

I was responding to a newish thread in the Webwide conversation about enterprise use of emergent social software platforms (ESSPs). I came across it in a post by Stowe Boyd:

In particular, Web 2.0 as a phenomenon is strongly tied to social tools — social networking, social media, and so on — in which the individual is primary, and asymmetric networks of relationships with other individuals form the principal mechanism for connection and information flow…

We need to switch our attention to the shifting nature of work itself, and how business needs to be reconsidered in a rapidly changing world (which includes a revolutionary social Web, notably)…

So, I have come to believe that this is the place where companies need to focus their attention: socializing the business, not adoption of Web 2.0.

And in the mission statement of the newly-formed Dachis Group:

Social Business Design is the intentional creation of dynamic and socially calibrated systems, process, and culture. The goal: improving value exchange among constituents.

Blogger and do-er Euan Semple posted that he’s in favor of ’social business’ as both a movement and a term, and describes my “Enterprise 2.0? as “too narrow, too corporate and too managerial”

Which would sting if it weren’t accurate. My definition is narrow, corporate, and managerial, and I’m glad to have it labeled as such. I think it’s both prudent and responsible to be circumspect about one’s claims, and I think it’s neither to assert that the old rules of society, culture, or business no longer apply because of the appearance of a network, some software that sits of top of it, and a large number of (primarily younger) people who like using it. As I wrote a little while back, Enterprise 2.0 is not THAT big a deal.

But whether or not it’s a big deal, it’s not going to be ANY deal until ESSPs and their attendant practices make their way inside organizations. And the point I was trying to make in my talk, and the one I still believe, is that keying the message / sales pitch / marketing / education effort around the word ’social’ is a bad idea.

I didn’t know it at the time, but Salesforce.com CEO Marc Benioff evidently agrees with this. According to an article in The Industry Standard:

Salesforce was careful to position [its new offering] Chatter as a collaboration tool, not a “social this or social that” because there’s such a glut of social networking tools, [Benioff] said, and customers are more willing to pay for collaboration software.

“We really want to talk about collaboration, because that really is a budget item for our customers,” Benioff said…

Another Salesforce co-founder, Executive Vice President of Technology Parker Harris, also stayed on message with the collaboration concept in a talk with ZDNet editors (see video below). “I think about our platform as a collaboration platform,” Harris said. “You’re building applications to collaborate around data in the enterprise on a trusted system.”

The article points out that Chatter at present looks very much like Facebook-ish social software, but Benioff and his colleagues were taking pains to describe it and its value using narrow, corporate, managerial words. Does anyone want to make the case that these guys don’t know how to convince organizations to adopt new tools?

What do you think? Is social a helpful or harmful word when talking to enterprises and their managers about the new digital tools and the business practices that make use of them? Leave a comment, please, and let us know.

Those positioned in the four quadrants — Leaders, Challengers, Visionaries and Niche Players — share certain characteristics. Here is a link that explains a bit more about what these mean: http://www.gartner.com/DisplayDocument?doc_cd=131166#Figure_2_

For this year’s Magic Quadrant, which was released on October 15, 2009, Hyland Software is the lone Challenger.

What does Hyland’s position in the Gartner MQ mean?

Hyland’s Challenger position in the MQ for ECM demonstrates that the company continues to perform exceptionally well in a rapidly changing and competitive market. In each of the past five years, our license revenue growth has consistently been double or triple the industry’s 10% compound annual growth rate. Hyland added more than 700 new customers each year during that period.

As Gartner noted in the MQ, our existing clients are happy and intensely loyal. Each year, 98% of them renew their maintenance contracts. Year after year, we earn more than 50% of our new license revenues through repeat sales to existing clients. One thing these numbers certainly prove is that OnBase is always evolving to meet our customers’ ever-changing needs.

Could it be that Hyland lacks long-term vision?

Hyland doesn’t lack long-term vision. Our long-term vision is simply more focused and specific than the broad brush MQ evaluation. For example, we’re focused on transactional document and process management applications. In contrast, the MQ defines the ECM market much more broadly.

It evaluates technologies that we do not provide today and are very unlikely to develop in the future. For example, why would Hyland develop collaborative document management and web publishing capabilities when Microsoft is clearly establishing itself as the dominant player in those areas?

It’s unfortunate but analysts rarely give Hyland credit for having the vision not to embrace their advice. Let me share a few examples:

• For several years, Hyland was criticized for not developing or buying Web content management (WCM) applications. Today, Gartner feels ECM suite vendors cannot compete with the high-end capabilities provided by pure-play WCM vendors. As a result, Gartner declared WCM to be a distinct market and created a separate MQ for it. Hyland might not be in business today if we pursued a WCM strategy at the expense of our core strengths.

• Not long ago industry watchers deemed Hyland’s commitment to developing OnBase on Microsoft platforms to be a weakness. Today, most analysts view OnBase’s .NET architecture to be a competitive advantage given the extraordinary adoption of SharePoint for basic document management capabilities.

Analysts may never consider Hyland to be the most visionary software provider in the ECM industry. Our goal, though, is to keep up with, not get far ahead of, the market’s ability to make meaningful use of ECM technologies. After all, most organizations purchase solutions for the problems they have today, not for those that they may have three or more years from now.

I would challenge you to find another ECM vendor as committed to developing new ways to help customers solve the problems they tell us are the most critical. For as long as we uphold that commitment, Hyland’s future remains bright.

Thanks for your time. If you have any questions about the MQ for ECM, or Hyland’s strategy and position in the market, please see my contact information below.

Regards,
Ken

Ken Burns
Analyst Relations Manager
Hyland Software
Ken.Burns@OnBase.com
(440)788-5888
http://www.linkedin.com/pub/ken-burns/0/7a8/544

E-Discovery refers to discovery in civil litigation which deals with information in electronic format also referred to as Electronically Stored Information (ESI). Electronic information is different from paper information because of its intangible form, volume, transience and persistence. Also, electronic information is usually accompanied by metadata, which is not present in paper documents. -WikiPedia

Papervacuum’s list of the top 5 e-discovery companies:

Clearwell

Rated as a “Strong Positive” (highest possible rating given) in Gartner’s 2008 E-Discovery MarketScope Report and voted a Top 5 E-Discovery Software Provider by the 2008 Socha-Gelbmann survey, the Clearwell E-Discovery Platform is the first enterprise-class e-discovery solution that manages all legal matters, regulatory inquiries, and corporate investigations in a single application.

One of the nice features coming from Clearwater is their comprehensive Pre-Processing Analytics. It is a dash board like summary of overall document set characteristics. It presents detailed analysis by custodian, timeline, and file type. This rapidly confirms all case data has been collected and allows for accurate estimation of e-discovery budgets and timelines. Learn more about Clearwell

Kazeon

Kazeon’s award winning eDiscovery software offers a unique solution for eDiscovery and litigation support. It is the first enterprise-grade platform to offer a full breadth of capabilities for Early Case Assessments, Legal Hold Management, Analysis & Review, and Collection & Culling. Its integrated workflow within a single application at the lowest cost makes Kazeon’s software attractive to mid-sizes firms and service centers. Identifying over four hundred document formats, Kazeon indexes and tags the massive amounts of content distributed across the enterprise into actionable taxonomies.

With the volume of electronically stored information (ESI) growing exponentially, a critical challenge after collection is understanding what types of ESI one actually has, which information is relevant or not and how to find correlation between disparate informational data sets and email threads. The solution is robust analytical capabilities, KazAnalytics. Video below:

Learn more about Kazeon

StoredIQ

StoredIQ solutions align with the Electronic Discovery Reference Model (EDRM), accepted by more than 66 service and software providers (including StoredIQ), 33 law firms, three industry groups and eight corporations involved with eDiscovery. Gartner Group uses the EDRM model as its framework to analyze products and services in the electronic discovery market.

StoredIQ’s capabilities cover six of the EDRM service categories, ensuring a comprehensive, efficient approach to eDiscovery.

The StoredIQ Intelligent Information Management Platform is an enterprise-class, software-based appliance designed to manage the functional intersection of eDiscovery, Records Management, Storage Management, and Governance, Risk and Compliance. By providing an in-depth assessment of unstructured data across the enterprise, StoredIQ gives organizations critical visibility into and control over their business content to make more informed decisions about the management, retention, and disposition of their data. StoredIQ discovers, assesses, and manages unstructured and semi-structured data across the industry’s broadest range of data sources, including storage, email, archiving, content, document and record management systems.

Learn more about StoredIQ

IPRO eCapture

IPRO eCapture is powerful, innovative e-discovery software designed to handle large projects with speed and scalability. Designed around a distributed, multi-threaded model, eCapture handles virtually any size e-discovery job by simply adding workstations. When a workstation is added, it automatically receives tasks from the IPRO Controller/Queue Manager and begins the discovery process without operator intervention.

Because all discovered data is indexed and hashed, more processing jobs can be run on the same data set without the risk of rediscovery. IPRO eCapture has a full-featured quality-control function and powerful export options. It also has the ability to search, filter, and cull the data before beginning the process of extracting the metadata, creating the searchable text files, de-duplicating the files, and printing the images.

IPRO eCapture has a typical client/server architecture, in which the controller distributes the work to the cluster of fully automated workstations. With no user interaction, workstations automatically pick up work from the centralized console as needed, making eCapture a highly scalable solution in which you just add more workstations and point them to the controller to increase daily throughput. IPRO eCapture can support enough workstations to convert 75 to 100 GB/day of electronic files to images.

IBM InfoSphere eDiscovery

IBM helps companies take the cost out of ediscovery or electronic discovery. IBM ediscovery provides a practical yet strategic in-house approach with highly scalable early case assessment capabilities. It brings ediscovery agility, insight and intelligence to a higher level. Responding to eDiscovery matters today while building the foundation towards more proactive information governance control becomes more practical with IBM.

Leverage the IBM ECM platform for compliant information management including IBM Content Collector for proactive policy-based and on demand collection. With IBM eDiscovery, you can:

* Identify, search, cull, hold, or export electronically stored information in responding to a litigation, audit, investigation, or information inquiry today
* Assess cases early, understand key facts, visualize key pieces of evidence and form case strategies before entering into costly review cycles
* Practically deal with today’s ediscovery challenges and strategically maneuver towards proactively governing electronically stored information (ESI)

You can watch IBM’s demo of their e-Discovery products here!

Learn more about IBM InfoSphere eDiscovery

Let the Papervaccum know your experiences with eDiscovery products and what you recommend and why.

CLEVELAND, Aug. 11 — Higher education institutions across the country are feeling the economy, and in different ways. Universities are being hit with dried up donor gifts. State and community colleges are affected by lowered government funding. And most are dealing with an overwhelming amount of admissions and financial aid applications. But regardless of the specific problem, the bottom line is the same: institutions need to do more – whether it’s in admissions, financial aid, the bursar’s office or elsewhere – with less. Using technology to better manage documents and processes – ultimately cutting out time-consuming, manual tasks – is certainly one way of helping staff focus on what really matters. But for a technology to be purchased today, it must be time-tested and offer a track record of delivering proven results. Because it meets these criteria and already benefits more than 150 institutions in the U.S. and Canada, the OnBase software suite continues to be the ECM system of choice in higher education.

“With decreased funding and increased admissions and financial aid applications, institutions today are definitely treading through unchartered territory,” said Ian Levine, director of higher education solutions for Hyland Software. “Now more than ever, it’s critical that they have a technology on their side to help them operate more efficiently. This means reviewing and making decisions on admissions applications faster, processing mounting financial aid requests without adding staff and automatically tracking and managing student bills and accounts. And these benefits are transferred to the students, too, through faster decisions on applications and better overall service. OnBase is an appealing choice, not only because it can do all of these things, but because it’s proven to do them successfully.”

Profiled below are a few of the latest OnBase higher education customers:

University of Notre Dame – South Bend, Indiana – http://nd.edu

Founded in 1842, the University of Notre Dame provides a distinctive voice in higher education that is at once rigorously intellectual, unapologetically moral in orientation, and firmly embracing of a service ethos. It is the nation’s preeminent Catholic university and rated among the top 25 of all U.S. institutions of higher learning.

Central New Mexico Community College – Albuquerque, New Mexico – http://www.cnm.edu

The community college for metropolitan Albuquerque, New Mexico, Central New Mexico (CNM) offers an accredited two-year postsecondary education across its four campuses and distance learning program. Recently, it became the highest enrolled postsecondary institution in the state.

To learn more about Hyland’s higher education solutions, visit www.OnBase.com/HigherEducation.

About the Hyland Software solution, OnBase

One of the largest independent software vendors in the world of enterprise content management (ECM), Hyland Software is the developer of OnBase. An award-winning suite of document management and content management solutions, OnBase has a proven record of solving problems resulting from time consuming, costly and error plagued manual tasks. Today, people at more than 8,200 organizations both large and small in 47 countries have the time to do the things that really add value thanks to OnBase. Available on-premises or as software as a service (SaaS), OnBase installs quickly, cost effectively and is designed to grow with organizations.

Updated: 2009-07-29 | CrossPosted from EDLConsulting

Hyland software has launched a European Data Center to ease the transition of Enterprise Content Management (ECM) from on-premise deployment to cloud computing Software as a Service (SaaS), or vice versa.

Having previously released the OnBase ECM software suite for companies in North America, Hyland’s enabling of companies in the U.K. to use OnBase OnLine (OBOL) will give them the same tools to adjust their ECM systems to a cloud computing system and benefit from the technology’s stabilized costs and lack of additional IT resources.

“Over the last many months, SaaS-deployed ECM has been a hot topic in this part of the world,” said Mark Greatorex, Hyland’s director of Europe and Africa. “Document and content management today not only has to match business needs, but it also must be able to change when those needs change. Because of our new OBOL operation in the U.K., European companies now have that ability with their ECM system. And not only are they getting choice – they’re getting six years of SaaS experience from an industry leader.”

Despite trumpeting their new European Data Center as a means for companies to switch to cloud computing, OnBase will be available on-premise or as SaaS and will be able to be switched as needed.

IPRO Nimbus provides flexible internet access to IPRO’s powerful e-discovery processing and first pass review software. IPRO eCapture’s multi-threaded/fully distributed architecture and Flex Processor deliver lightning fast data processing and data minimization. Data processed in eCapture can be exported into your preferred review platform or load real time into eReview to allow rapid, heads down review. Reviewers can create TIFFs on the fly, work with native file documents, create multilevel user-defined tags, and use advanced search options. By intercepting and refining your data during the processing phase, IPRO eReview helps reduce the time and cost of your working dataset export. When complete, IPRO eReview gives you a refined dataset, which maximizes your potential for quick and accurate e discovery results.

Scalable
Hardware and software resources are dedicated based on the project size and production/review timelines.

Cost Savings
No software or hardware capital asset investment is required and IPRO manages the IT infrastructure. You pay only for the resources you need, when you need them, at a fraction of the cost of traditional ESI processing options.

Budgetary certainty
IPRO will provide you with the expected costs of production and first pass review to meet your deadlines.

Read more about IPRO Nimbus here!

From their newly designed website IPRO describes their Eclipse product:

The IPRO Eclipse Solution

IPRO Tech created a discovery management system that:

* Easily consolidates all documents and data into a unified view of the case.
* Includes functionality for the capture, review, analysis, and production phases of the case.
* Manages your foreign-language (Unicode) documents, electronic and scanned documents, and large databases.
* Uses the newest technology so that it will continue to deliver the solution you need in the future.

IPRO Tech created a common database that:

* Consolidates data that is shared by all the application components.
* Doesn’t pass your data between multiple applications and multiple databases, ensuring data integrity throughout the litigation process.
* Simplifies your data management tasks and reduces job turnaround time.
* Reduces your need for expensive technical staff to manage multiple technologies, which reduces your cost of ownership.

OnBase OnLine Express for insurance organizations was developed by analyzing the industry’s goals and corresponding budgets and working with current customers. The solution will be available with the release of OnBase 9.0, scheduled for later this year.

My career in the ECM and EDM worlds began in 1996 when I was recruited right out of college to work in technical support for a company at the time known as Tangent Systems, LLC. I stayed with this company through two more name changes before I moved on. Since 1996 I have worked in the role of a ECM & EDM Administrator, solutions consultant/architect, service provider, and as a SaaS & workflow architect. I have worked with a variety of document repository systems, OCR/ICR/OMR production systems and hardware.

Enjoy your visit here at the papervacuum.com. I hope it becomes a valuable resource to you if you work in these fields or have interest in these technologies. Spread the word!